Returns & Exchanges
At RTR Vehicles, we want you to be fully satisfied with your premium apparel and accessories. If your gear doesn't meet your expectations, we offer a 30-day window for returns and exchanges on all unworn items in original condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in new, sellable condition.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our warehouse inspects the returned goods, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.